To equip participants with the knowledge and understanding on the basics of customer service and handling customer concerns and its impact on the image of the store.

Upon successful completion of this course, participant will have knowledge and application skills in maintaining displays and be able to apply them to the workplace. This includes:

1. Planning displays
» Consider relevant factors for planning displays
» Ask suppliers to provide resources
» Prepare display items, units and equipment

2. Setting up displays
» Review display plan
» Set up display units & equipment
» Arrange items , Add labels, tags and signs
» Check visual appeal of display
» Check prices

3. Maintaining displays
» Seek feedback about display
» Expand or contract display based on feedback and with agreement of supervisor
» Maintain visually appealing display



Duration:

1 full day (Including Training and Assessment)

Supervisors, Managers and Staff working or planning to work in various Food and Beverage (F&B) sub-sectors

Course fee details

Absentee Payroll (AP) funding details

*    Skills Development Fund (SDF) / Absentee Payroll (AP) subsidies are applicable only for Singaporeans/PRs

**   Workfare Training Support (WTS) Subsidies are applicable only for Singaporeans

Terms and Conditions:

1.  For WTS/SDF/Absentee Payroll (AP) funding, all specified criteria must be met in order to avail the stated funding rates subject to WDA approval.

2.  At the point of application (via, www.skillsconnect.gov.sg), the system will automatically compute the course fee funding support and absentee payroll funding that the company is entitled to, based on the workers’ profile.

For more information on SDF/AP/WTS, please call 68835885 or visit www.skillsconnect.gov.sg